Finnair : Premium Lounge (AY)
- Location: Helsinki (HEL)
- Class: Business
- Access:
- OneWorld First Class ticket holders
- OneWorld Emerald cardholders
- OneWorld Sapphire cardholders (ex-weekends)
- Date: November 2015
Finnair : Business Lounge (AY)
- Location: Helsinki (HEL)
- Class: Business
- Access:
- OneWorld First Class ticket holders
- OneWorld Business Class ticket holders
- OneWorld Emerald cardholders
- OneWorld Sapphire cardholders
- Date: November 2015
Helsinki Airport
Finnair’s lounge proposition in Helsinki airport is rather unusual for a OneWorld carrier and actually seems more akin to *Alliance in terms of policy. There are two business class lounges but only one can be accessed by passengers that hold a Business Class ticket but no frequent flyer status.
The better of the two lounges, the Premium lounge, is only available to pax connecting on a First Class ticket or OneWorld Emerald status holders. On the weekends OneWorld Sapphire holders have no access, although they are granted access during the week (even when flying economy/ premium economy).
Confused yet?
Both lounges are accessed from the same reception desk, with Premium Lounge passengers being directed to the left whilst Business Lounge passengers make their way to the right.
Being a Saturday and only holding Sapphire status at the time, I fully expected to be directed towards the Business Lounge but was prepared to try to get a peek into the Premium Lounge if nothing else.
I was told that my Sapphire status was only valid on weekdays. I countered that I held both a business class ticket and sapphire status.
I was told that the lounge gets very busy. I pointed to the fact that there were currently zero seats occupied.
The lounge dragon agreed that since I was effectively ‘double qualified’ for the other lounge and currently the Premium Lounge was empty, I could use the Premium Lounge as long as I was ok to move to the other lounge later.
I agreed that this sounded like a fair compromise and made my way through to the inner sanctum…
[Interestingly, I later noticed that the bathrooms (located behind the reception) are shared between the two lounges. When I entered from the Premium lounge I could have easily exited into the Business lounge and vice versa. Do with that information what you will…]
After an hour and a half it started to get super busy so I made good on my promise and got the hell out of Dodge. Of course, I couldn’t really pass up on the opportunity to see another lounge, even if it wasn’t quite as exclusive.
Helsinki Airport
Overall, the Premium Lounge is clearly superior and if you think of it as a First Class Lounge (which loosens its policy to allow Sapphires in during the week) it is actually pretty good. There is no top shelf champagne but then again most First lounges don’t go down that route.
It is very evident that Finnair is now getting a decent amount of connecting premium traffic, as a result of its aggressive fares from Europe to Asia. I imagine that another lounge will be added at some point soon, if passenger numbers continue to rise; overcrowding was definitely more of an issue as the afternoon wore on.