March 18, 2020

REVIEW – Air France : Business Class – B772 – Paris CDG to Guangzhou CAN

First and foremost the service was excellent. The staff were very engaging and friendly and were always looking to anticipate demands and make the experience as comfortable as possible for passengers. On this basis alone I'd be happy to fly AF again.The seat however is good but not great...
March 19, 2020

REVIEW – China Southern International Sky Pearl VIP Lounge : Guangzhou CAN T2

I was extremely pleasantly surprised by the China Southern International Sky Pearl VIP lounge.My expectation was one of brusque or standoffish service, subpar food, no amenities and a lack of viable seating options.Instead I got to eat amazingly fresh and delicious Chinese food, participated in a tea ceremony and was able to charge my devices whilst sitting very comfortably in one of ten or more viable seating areas. The staff cleared plates and wiped tables at a prodigious rate and did so with a smile...
March 22, 2020

REVIEW – China Southern : Business Class – A321 – Guangzhou CAN to Saigon SGN

This was a superb flight and the defining feature for me was the service. This was better than I could ever have hoped for in short haul business.  The PA that talked us through the flight details, the prioritisation of business class passengers, the slipper service, instant clearing of wrappers and empty trays, proactive drinks top ups and the genuine warmth when the FA noticed Kamara's reading light wasn't turned on - all hallmarks of great service.
March 18, 2020

REVIEW – Air France : Business Class – B772 – Paris CDG to Guangzhou CAN

First and foremost the service was excellent. The staff were very engaging and friendly and were always looking to anticipate demands and make the experience as comfortable as possible for passengers. On this basis alone I'd be happy to fly AF again.The seat however is good but not great...
March 19, 2020

REVIEW – China Southern International Sky Pearl VIP Lounge : Guangzhou CAN T2

I was extremely pleasantly surprised by the China Southern International Sky Pearl VIP lounge.My expectation was one of brusque or standoffish service, subpar food, no amenities and a lack of viable seating options.Instead I got to eat amazingly fresh and delicious Chinese food, participated in a tea ceremony and was able to charge my devices whilst sitting very comfortably in one of ten or more viable seating areas. The staff cleared plates and wiped tables at a prodigious rate and did so with a smile...
March 22, 2020

REVIEW – China Southern : Business Class – A321 – Guangzhou CAN to Saigon SGN

This was a superb flight and the defining feature for me was the service. This was better than I could ever have hoped for in short haul business.  The PA that talked us through the flight details, the prioritisation of business class passengers, the slipper service, instant clearing of wrappers and empty trays, proactive drinks top ups and the genuine warmth when the FA noticed Kamara's reading light wasn't turned on - all hallmarks of great service.