November 17, 2019

REVIEW – Garuda Indonesia : Business Class – London LHR to Jakarta CGK (B777)

The seat may not be the most modern, particularly when it comes to the IFE but it is still comfortable, provides aisle access for all passengers and has seats to suit both couples and solo passengers. Above all the crew were exceptional. They were thoughtful, proactive, friendly, courteous and thoroughly professional throughout. They were truly up there with the likes of Singapore and the Japanese carriers. Nothing was too much bother for them and often they would go out of their way to suggest ways in which they could make your flight better. 
November 24, 2019

REVIEW – Garuda Indonesia First Class Lounge – Jakarta (CGK) Terminal 3

I had high hopes for this lounge. Garuda are regarded as one of the best airlines in the world and are famed for their ground services. Having a PA throughout the pre-departure process is fantastic but once you get to the lounge it all starts to unravel quickly...
November 25, 2019

REVIEW – Garuda Indonesia : First Class – Jakarta CGK to London LHR (B777)

There's a lot to like about Garuda as an airline but one thing is abundantly clear. The Business Class is so good that First feels slightly disappointing in comparison. The tableware, hot towels, food, drink and amenity kit are almost identical between the two products. The IFE is just as antiquated in both cabins and is well overdue for an upgrade. I found the service to be professional and well intentioned but somewhat lacking in warmth. The crew didn't go out of their way to make proactive suggestions or engage in conversation in the way that I've encountered on JAL, ANA, Cathay or Singapore - airlines which are natural competitors for Garuda. 
June 26, 2020

REVIEW – Garuda Indonesia : Business Class Lounge – Jakarta (CGK-T3)

This is one of the better Business Class lounges that I've visited. Great decor, a huge variety of local food, almost unlimited seating and even some unexpected extras like the movie theatre and reflexology area. The low quality of the drinks is the only real negative. This isn't a facility that wows like the Pier Business Class lounges in London and Hong Kong but it is certainly in the upper echelon of Business Class lounges globally. You could easily pass 3-4 hours here without being bored, which given Jakarta traffic is a real bonus, since only an unhinged maniac would cut it fine when departing from this airport...
November 17, 2019

REVIEW – Garuda Indonesia : Business Class – London LHR to Jakarta CGK (B777)

The seat may not be the most modern, particularly when it comes to the IFE but it is still comfortable, provides aisle access for all passengers and has seats to suit both couples and solo passengers. Above all the crew were exceptional. They were thoughtful, proactive, friendly, courteous and thoroughly professional throughout. They were truly up there with the likes of Singapore and the Japanese carriers. Nothing was too much bother for them and often they would go out of their way to suggest ways in which they could make your flight better. 
November 24, 2019

REVIEW – Garuda Indonesia First Class Lounge – Jakarta (CGK) Terminal 3

I had high hopes for this lounge. Garuda are regarded as one of the best airlines in the world and are famed for their ground services. Having a PA throughout the pre-departure process is fantastic but once you get to the lounge it all starts to unravel quickly...
November 25, 2019

REVIEW – Garuda Indonesia : First Class – Jakarta CGK to London LHR (B777)

There's a lot to like about Garuda as an airline but one thing is abundantly clear. The Business Class is so good that First feels slightly disappointing in comparison. The tableware, hot towels, food, drink and amenity kit are almost identical between the two products. The IFE is just as antiquated in both cabins and is well overdue for an upgrade. I found the service to be professional and well intentioned but somewhat lacking in warmth. The crew didn't go out of their way to make proactive suggestions or engage in conversation in the way that I've encountered on JAL, ANA, Cathay or Singapore - airlines which are natural competitors for Garuda. 
June 26, 2020

REVIEW – Garuda Indonesia : Business Class Lounge – Jakarta (CGK-T3)

This is one of the better Business Class lounges that I've visited. Great decor, a huge variety of local food, almost unlimited seating and even some unexpected extras like the movie theatre and reflexology area. The low quality of the drinks is the only real negative. This isn't a facility that wows like the Pier Business Class lounges in London and Hong Kong but it is certainly in the upper echelon of Business Class lounges globally. You could easily pass 3-4 hours here without being bored, which given Jakarta traffic is a real bonus, since only an unhinged maniac would cut it fine when departing from this airport...