Privacy Policy

At The Luxury Traveller, we take the privacy of our website users and customers seriously. This privacy policy explains how we collect, use, and protect personal information.

1. Personal Information We Collect We may collect personal information from website users and customers such as name, email address, phone number, postal address, passport information, travel preferences, and payment information.
2. How We Use Personal Information We use personal information to respond to user inquiries, provide services, and communicate with customers about our services. This may include sending marketing communications, providing travel itineraries, processing payments, and handling customer service inquiries. We may also use personal information for internal purposes such as analytics and improving our services.
3. Data Retention We retain personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law.
4. Security Measures We take appropriate technical and organisational measures to ensure the security of personal information. This includes measures to prevent unauthorised access, disclosure, or use of personal information.
5. Sharing Personal Information We may share personal information with third parties such as travel suppliers and service providers in order to provide services to our customers. We require these third parties to comply with applicable data protection laws and use personal information only for the purposes for which it was provided. We may also share personal information as required by law or to protect our legal rights.
6. User Rights Users have the right to access, modify, and delete their personal information. Users may also object to the processing of their personal information or request that their personal information be transmitted to another controller. To exercise these rights, please contact us using the contact information provided in this policy.
7. Cookies We use cookies on our website to improve user experience and provide personalised services. Users can choose to opt-out of cookie tracking in their browser settings. Please see our Cookie Policy for more information.
8. Marketing Communications We may send marketing communications to our customers about our services, promotions, and other information that may be of interest. Users may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or contacting us using the contact information provided in this policy.
9. Changes to this Policy We may update this privacy policy from time to time. The latest version will be posted on our website, and we will notify users of any material changes.
10. Contact Us If you have any questions about this privacy policy or wish to exercise your user rights, please contact us at [email protected].

This privacy policy is effective as of January 2021.