September 9, 2016

REVIEW – Singapore Airlines : Business Class – London to Singapore (B77WN)

I was lucky enough to secure seat 11A which is in the front row of business class, in a 2 row mini cabin of 8 seats in a 1-2-1 configuration, exactly like F. Pre-suites SQ had trouble in differentiating its premium cabins, with the latest product on the 77WN the "problem" returns. Which is why you can understand their drive to eliminate F entirely on the A350.
September 10, 2016

REVIEW – Singapore Airlines : First Class – Shanghai to Singapore (B77W)

Overall this flight was fantastic. I ate well, drank my fill of Krug, rocked out, slept soundly and got to talk about planes with people who knew what I was talking about  ? The service was next level. Silly good. I felt unbelievably well looked after. I think that once you fly SQ F, it becomes very difficult to review other carriers' F in isolation. Make no mistake, this is the high water level, the benchmark, the apex of passenger service in the airline industry.We talk a lot on FT about aspirational products, if I ran an airline this would be my aspiration: deliver service as good as SQ - because it is the best, bar none.
October 14, 2016

OneWorld F Around the World / The Singapore Four : Conclusion (April 2015)

This trip was awesome. Super awesome. I went one and a half times around the world in the space of 2 weeks. I snowboarded in Japan, hung out by the pool in LA, went to Katz's deli in NY, drank at a rooftop bar in Singapore, hung out in the world's tallest Park Hyatt in Shanghai and tried four different SQ premium cabins.
September 9, 2016

REVIEW – Singapore Airlines : Business Class – London to Singapore (B77WN)

I was lucky enough to secure seat 11A which is in the front row of business class, in a 2 row mini cabin of 8 seats in a 1-2-1 configuration, exactly like F. Pre-suites SQ had trouble in differentiating its premium cabins, with the latest product on the 77WN the "problem" returns. Which is why you can understand their drive to eliminate F entirely on the A350.
September 10, 2016

REVIEW – Singapore Airlines : First Class – Shanghai to Singapore (B77W)

Overall this flight was fantastic. I ate well, drank my fill of Krug, rocked out, slept soundly and got to talk about planes with people who knew what I was talking about  ? The service was next level. Silly good. I felt unbelievably well looked after. I think that once you fly SQ F, it becomes very difficult to review other carriers' F in isolation. Make no mistake, this is the high water level, the benchmark, the apex of passenger service in the airline industry.We talk a lot on FT about aspirational products, if I ran an airline this would be my aspiration: deliver service as good as SQ - because it is the best, bar none.
October 14, 2016

OneWorld F Around the World / The Singapore Four : Conclusion (April 2015)

This trip was awesome. Super awesome. I went one and a half times around the world in the space of 2 weeks. I snowboarded in Japan, hung out by the pool in LA, went to Katz's deli in NY, drank at a rooftop bar in Singapore, hung out in the world's tallest Park Hyatt in Shanghai and tried four different SQ premium cabins.