November 3, 2019

WORLD EXCLUSIVE REVIEW – ANA : New First Class “The Suite” – Tokyo HND to London LHR (B777)

In July 2019 ANA shocked the world by announcing brand new First and Business Class cabins on their 777s. Previously ANA was renowned for fantastic service as well as some of the best food and drink in the sky. This was juxtaposed with a bizarrely utilitarian seat that looked like an office cubicle with blocked out windows. With the new seat could ANA finally be ranked as the best First Class in the world?
November 12, 2019

TRIP REPORT – Garuda Adventure : A weekend in Jakarta

This story begins, as so many of mine do, with an airfare that was too good to pass up. It was Black Friday and I was fully intending to swoop up a premium airfare deal, no matter what. I had pretty much total flexibility on destination, date and airline. As always my only sticking point was that I wanted to travel in as much comfort as possible and ideally try a new product in the process.
November 17, 2019

REVIEW – Garuda Indonesia : Business Class – London LHR to Jakarta CGK (B777)

The seat may not be the most modern, particularly when it comes to the IFE but it is still comfortable, provides aisle access for all passengers and has seats to suit both couples and solo passengers. Above all the crew were exceptional. They were thoughtful, proactive, friendly, courteous and thoroughly professional throughout. They were truly up there with the likes of Singapore and the Japanese carriers. Nothing was too much bother for them and often they would go out of their way to suggest ways in which they could make your flight better. 
November 25, 2019

REVIEW – Garuda Indonesia : First Class – Jakarta CGK to London LHR (B777)

There's a lot to like about Garuda as an airline but one thing is abundantly clear. The Business Class is so good that First feels slightly disappointing in comparison. The tableware, hot towels, food, drink and amenity kit are almost identical between the two products. The IFE is just as antiquated in both cabins and is well overdue for an upgrade. I found the service to be professional and well intentioned but somewhat lacking in warmth. The crew didn't go out of their way to make proactive suggestions or engage in conversation in the way that I've encountered on JAL, ANA, Cathay or Singapore - airlines which are natural competitors for Garuda. 
November 3, 2019

WORLD EXCLUSIVE REVIEW – ANA : New First Class “The Suite” – Tokyo HND to London LHR (B777)

In July 2019 ANA shocked the world by announcing brand new First and Business Class cabins on their 777s. Previously ANA was renowned for fantastic service as well as some of the best food and drink in the sky. This was juxtaposed with a bizarrely utilitarian seat that looked like an office cubicle with blocked out windows. With the new seat could ANA finally be ranked as the best First Class in the world?
November 12, 2019

TRIP REPORT – Garuda Adventure : A weekend in Jakarta

This story begins, as so many of mine do, with an airfare that was too good to pass up. It was Black Friday and I was fully intending to swoop up a premium airfare deal, no matter what. I had pretty much total flexibility on destination, date and airline. As always my only sticking point was that I wanted to travel in as much comfort as possible and ideally try a new product in the process.
November 17, 2019

REVIEW – Garuda Indonesia : Business Class – London LHR to Jakarta CGK (B777)

The seat may not be the most modern, particularly when it comes to the IFE but it is still comfortable, provides aisle access for all passengers and has seats to suit both couples and solo passengers. Above all the crew were exceptional. They were thoughtful, proactive, friendly, courteous and thoroughly professional throughout. They were truly up there with the likes of Singapore and the Japanese carriers. Nothing was too much bother for them and often they would go out of their way to suggest ways in which they could make your flight better. 
November 25, 2019

REVIEW – Garuda Indonesia : First Class – Jakarta CGK to London LHR (B777)

There's a lot to like about Garuda as an airline but one thing is abundantly clear. The Business Class is so good that First feels slightly disappointing in comparison. The tableware, hot towels, food, drink and amenity kit are almost identical between the two products. The IFE is just as antiquated in both cabins and is well overdue for an upgrade. I found the service to be professional and well intentioned but somewhat lacking in warmth. The crew didn't go out of their way to make proactive suggestions or engage in conversation in the way that I've encountered on JAL, ANA, Cathay or Singapore - airlines which are natural competitors for Garuda.