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REVIEW – Singapore Airlines : Business Class – Singapore to Frankfurt (A380)

Singapore Airlines (SQ)

  • Flight: SQ26
  • Class: Business
  • From: Singapore (SIN)
  • To: Frankfurt (FRA)
  • Aircraft: Airbus A380-800
  • Seat: 96A
  • Booking type: 22.5k Avianca lifemiles + $117
  • Date: April 2015

fra sin - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Jump straight to the Conclusion


SIN FRA LHR 1 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

SIN FRA LHR 2 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The initial experience of boarding the SQ A380 upper deck was pretty jarring…

In the last two weeks I had flown

BA First on a 744
AA First on an A321T
JL First on a 777 (twice)
SQ Business on a 77WN in a mini-cabin of 8 seats
SQ Suites on an A380
SQ F on a 777

I’m not gonna lie, FlyerTalk has spoiled me. I can’t remember the last time I sat in a row greater than 20. Seeing row after row of (admittedly very large and spacious) Business Class seats, I felt like I was looking at the tanks of people in The Matrix. I suddenly had to come to terms with not being a unique and special snowflake.

SIN FRA LHR 11 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Still, I had my private space, my sanctuary. The final row… all to myself

SIN FRA LHR 3 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The extra high wall adds to the sense of privacy in the final row of the all J upper deck SQ A380

SIN FRA LHR 5 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I love it when airlines break up the cabin by varying the colour of the seats

SIN FRA LHR 14 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

No prizes for guessing what happened to all those spare pillows

SIN FRA LHR 6 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Given that this is SQ, I wasn’t worried about proximity to the galley

SIN FRA LHR 7 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I know it’s been said before but how similar is this seat to First on the 777? No wonder SQ had to invent Suites. Having flown the 777 in First and then this within hours of each other I can firmly attest to the total similarity. The key differences in hard product are the overall size of the cabin and the lack of a permanent table under the IFE monitor in Business

SIN FRA LHR 8 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

My golden throne for the next 13 hours

SIN FRA LHR 13 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The controls certainly look newer and cleaner than in First on the unrefurbished 777s

SIN FRA LHR 16 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

What other airline has the areas around the seat controls completely clad in high grade, super fine leather? Seriously impressive. Note the shaped area around the second headphone jack – designed as a storage space for when you want to hang your headphones whilst in bed mode.

SIN FRA LHR 15 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I love the side bins upstairs on A380s. There is effectively unlimited space for hand luggage if you are in a window seat.

SIN FRA LHR 17 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Plenty of other extra touches too. SQ always thinks of the small details. The nook for the water bottle is a perfect example.

Compare this to VS Upper Class with the tiny drinks table that has a stiff lamp intruding on the space where a drink should go:

DSC 1463 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Ergonomic fail on Virgin Atlantic’s Upper Class

SIN FRA LHR 19 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Shoe storage

SIN FRA LHR 12 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The only downside to sitting in a bulkhead seat is that the IFE monitor is mounted higher than the other rows and it can’t be tilted.

SIN FRA LHR 20 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Another storage space (seriously when you use all of the storage on the SQ J seat, it’s like checking out of a hotel when you land. It takes 20 minutes just to check you haven’t left anything behind!) Also: they even have a telephone jack?!

SIN FRA LHR 18 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

As soon as I was seated an FA offered to hang my coat, addressing me by name as she did. I was also given a menu and offered a drink. No surprises for guessing what I went with ?

SIN FRA LHR 24 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I switched to white wine for the pre-meal drinks service.

SIN FRA LHR 26 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

An insane amount of space for a business class seat (pardon the manspread)

SIN FRA LHR 27 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

SIN FRA LHR 28 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

TPR = The Private Row

I pre-ordered via Book the Cook but the regular menu choices looked pretty good too.

Given that this is a night flight, the crew kicked into action very shortly after take off. There’s nothing worse than being on a redeye desperate for sleep, whilst the crew slowly plods along.

SQ still manages to lay a tablecloth, provide a side plate and butter dish and serve dishes directly rather than relying on trays and trolleys. These sorts of details do not go unnoticed.

SIN FRA LHR 29 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

SIN FRA LHR 30 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

A huge selection of snacks available after the regular meal service.

SIN FRA LHR 31 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The meal started with marinated prawns on a mesclun salad. Of course, I couldn’t resist the garlic bread!

SIN FRA LHR 32 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

This dish was a great start to the meal. The prawns were large and succulent and the salad wasn’t just leaves, which is good. I was a little disappointed not to get satay on this flight though, I had assumed that it was a standard appetiser on all long haul routes

SIN FRA LHR 33 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The BTC lobster ex-SIN absolutely paled in comparison to what I got ex-LHR though. No wonder the crew gathered to admire that wondrous lord of Poseidon’s kingdom.

This lobster was notably smaller, tougher, suffering from worse presentation and included an undercooked tomato and overcooked asparagus.

Oh well… at least there is one small area in which SQ can improve. You were probably starting to get annoyed by their overachieving at this stage right?

SIN FRA LHR 34 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The chocolate mocha cake with vanilla sauce was ok but once again, orders of magnitude worse than the dessert in Business ex-LHR

SIN FRA LHR 22 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The lights were dimmed shortly after my table was cleared.

SIN FRA LHR 37 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I took this as my cue to make a pillow kingdom out of every pillow I could get my hands on. It ruled.

SIN FRA LHR 38 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I snapped this pic in the morning, after a solid 8 hours of uninterrupted sleep.

SIN FRA LHR 45 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Luckily I woke up just as the sun was rising. Not often I get to see the back of a wing!

SIN FRA LHR 46 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Amazing morning colours, the moon still visible in the sky

SIN FRA LHR 49 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Seeing as I had the entire row to myself, I took the opportunity to actually look at the sunrise itself, rather than its repercussive colouration effects, over on the K side of the plane.

SIN FRA LHR 47 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I will never understand people who close their windows and watch IFE when this sort of thing is going on outside

SIN FRA LHR 39 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

With around 2hrs to go before landing, the breakfast service began. I had actually pre-ordered eggs benedict but asked if it would be possible to switch to Nasi Lemak. A final bid to grasp a hold of SE Asia before I faced the inevitable fact, that I was currently on my morning commute to the office.

SIN FRA LHR 40 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

Not an obvious combination of fruits, although the plating was nice and I’m a big fan of pomelo

SIN FRA LHR 41 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

A pretty decent cappuccino, although I could have done without the 90s style chocolate topping

SIN FRA LHR 43 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

I started with a very good bircher muesli. Simple but effective.

SIN FRA LHR 44 - REVIEW - Singapore Airlines : Business Class - Singapore to Frankfurt (A380)

The Nasi Lemak was superb. I loved the presentation, complete with pandan leaf underneath. Some mise en place had obviously taken place in the galley. This is not dish that was brought onto the plane pre-assembled. Crunchy, soft, hot, cold, spicy, sweet, savoury. All the elements were separate and ready for me to combine. This dish was really, really good.


Conclusion


Singapore Business on the A380 is one of the very best products in the sky. The whalejet has huge side bins, wide aisles, less engine noise and notably better air quality than the 77W.

If you aren’t in the mini-cabin on the 77W I’m sure you can make an argument for this being the better product.

However, there is no mistaking the fact that you are a cog in a machine here. The A380 upper deck is filled with row upon row of other passengers. The 77WN seat that I got ex-LHR (which will be rolled out on the A350s too) feels a lot more cosy and comfortable than the seat on the A380. There is less storage space but the design, the colours and the level of finishes in general, blows the A380 J out of the water.

Most importantly, the level of personalised service and the feeling of being in a cabin of only 8 people was never going to be possible to replicate here.

Given the chance to repeat either of these experiences in the future, I’d still opt to try a new product rather than go back to A380 J.

On the other hand the 77WN mini-cabin rates as one of my favourite products in the sky. I would make a significant detour and/or pay extra to fly it again.