REVIEW: BA Galleries North Business Class Lounge, London Heathrow T5

British Airways (BA)

 

  • Class: Business
  • Access:
    • Oneworld Business and First ticket holders
    • Oneworld Sapphire and Emerald cardholders
  • Date: December 2015


When flying from Heathrow, it always makes sense to use North security. It tends to be far less crowded than South security, it is closer to the railway station entrance to the terminal and it also opens out right next to the better of the BA business class lounges: Galleries North.

Entrance to BA Galleries North Lounge LHR T5

Luckily the lounge was quite empty on this December evening, although we encountered the ludicrous cost cutting policy of no hot food until 6pm. Only AA is worse than this when it comes to lounge catering.

BA Galleries North

The decor is very elegant and stylish and a good effort has been made to subdivide the seating areas. This helps to avoid the dentists waiting room feel that you can get in some lounges. I also love the apron views from the glass sided building. During the day this lounge gets an immense amount of natural daylight.

The drinks selection is one of the best in any business class lounge. Ciroc vodka, Bombay Sapphire, Talisker, Gentleman Jack etc. Champagne wasn’t visible during my visit but was available on request from members of staff.

At the far end of the lounge is a business centre and a kids area (seems odd to put those two next to each other…)

There are a few of these tea, coffee and cookie areas dotted around the lounge and it seems sensible to keep them separate from the bars, to moderate the amount of foot traffic through any one area of the lounge.

The business centre features a few laptops and printers as well as workstations featuring numerous international power sockets and USB charging ports.

We opted for seats at the far end of one of the lounge sections

The views of the gates were pretty amazing.

These huge glass walls go all the way down to ground level

Whilst in the lounge we wandered over to the dedicated ticketing desk to get help with our seat assignments, make sure our AA numbers were on our boarding passes and ensure that everything had been processed smoothly with our flight changes. The ticketing agent was very friendly and helpful and was fun to talk to (she found it hilarious that I knew my girlfriend’s AA number but not her phone number).

As is often the case at LHR, our flight went from “go to gate” to “final call” without “boarding” in between. Luckily our plane was right beneath us and I was able to snap a shot of our immense skybeast, before sprinting out of the lounge.

 


Conclusion


The British Airways Galleries North lounge has a quite a lot going for it and is a very relaxing place to spend an hour or so, provided you get there at a quiet moment.

Other times of day, when it is full (this is BA’s home hub after all) the experience is quite different. In this case, I will usually seek refuge on the outdoor terrace.

There aren’t really enough power sockets and the lack of hot food at certain times of day is annoying. Conversely, the alcohol selection is great and the lounge is conveniently located, right by security.

Overall, not the best lounge but certainly competitive when it comes to business class offerings.


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