March 22, 2020

REVIEW – China Southern : Business Class – A321 – Guangzhou CAN to Saigon SGN

This was a superb flight and the defining feature for me was the service. This was better than I could ever have hoped for in short haul business.  The PA that talked us through the flight details, the prioritisation of business class passengers, the slipper service, instant clearing of wrappers and empty trays, proactive drinks top ups and the genuine warmth when the FA noticed Kamara's reading light wasn't turned on - all hallmarks of great service.
March 22, 2020

REVIEW – China Southern : Business Class – A321 – Guangzhou CAN to Saigon SGN

This was a superb flight and the defining feature for me was the service. This was better than I could ever have hoped for in short haul business.  The PA that talked us through the flight details, the prioritisation of business class passengers, the slipper service, instant clearing of wrappers and empty trays, proactive drinks top ups and the genuine warmth when the FA noticed Kamara's reading light wasn't turned on - all hallmarks of great service.