Four Seasons Geneva really surprised me. I had been expecting a rather stuffy and old fashioned hotel, the antithesis to the sleek and modern Four Seasons Bangkok. Instead, I found a property with impeccably maintained historical features, married perfectly with modern touches like bedside USB ports, hammam style steam showers, rooftop sushi and indeed a very young and enthusiastic staff.
Intercontinental is a weird hotel brand. It is so inconsistent from one location to the next that it's impossible to pin down what exactly the brand stands for and what one can reasonably expect when selecting an Intercontinental hotel.
Lizard Island offers a very unique experience to adventurous travellers who also enjoy a touch of luxury. The location, a private island on the edge of the Great Barrier Reef, is basically unbeatable with no direct competitors of any kind.
For a First Class passenger this lounge doesn't necessarily feel like a huge compromise. I'd much rather spend time here than the dilapidated old Concorde Room in Terminal 5. Nevertheless, the a la carte food could do with some serious improvement and the spa seems like a bit of an afterthought.
From the moment we stepped on board this was a truly magical experience. I truly doubt I will ever top the wow factor of first setting foot in the First Class cabin and seeing the Apartments in the flesh.
The service throughout was pro-active, pre-emptive, warm and humorous. Perfectly balanced.
The lounge is ok to pass a couple of hours. The decor is bright the staff are helpful, the coffee is decent and the wifi works well even when it's full. It sure as hell isn't worth paying $100 for though unless you have 4+ hours to kill.