September 2, 2016
My plan was to maintain my body clock on Asian time, whilst living and working in London. I would be visiting the gym at 4am and getting to sleep by 7pm (work permitting).
Having completed my RTW I was going to fly back to Asia
September 10, 2016
The cabin itself is the star of the show. In this respect my expectations were truly exceeded. Photos just don't do it justice. Sure, Suites have been around since 2007 so the IFE is a little slow and there are a couple of small scratches on the surfaces. OVerall though the hard product is just spectacular.
September 10, 2016
All in all, the Air China lounge doesn't have a lot going for it. If you're connecting it's worth heading there to use the showers. Otherwise, given the quality of F&B available in the terminal, I'd probably skip this lounge and go in search of some xiao long bao (Shanghai dumplings) in the main terminal area instead.
September 10, 2016
Overall this flight was fantastic. I ate well, drank my fill of Krug, rocked out, slept soundly and got to talk about planes with people who knew what I was talking about ?
The service was next level. Silly good. I felt unbelievably well looked after. I think that once you fly SQ F, it becomes very difficult to review other carriers' F in isolation. Make no mistake, this is the high water level, the benchmark, the apex of passenger service in the airline industry.We talk a lot on FT about aspirational products, if I ran an airline this would be my aspiration: deliver service as good as SQ - because it is the best, bar none.
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September 2, 2016
My plan was to maintain my body clock on Asian time, whilst living and working in London. I would be visiting the gym at 4am and getting to sleep by 7pm (work permitting).
Having completed my RTW I was going to fly back to Asia
September 10, 2016
The cabin itself is the star of the show. In this respect my expectations were truly exceeded. Photos just don't do it justice. Sure, Suites have been around since 2007 so the IFE is a little slow and there are a couple of small scratches on the surfaces. OVerall though the hard product is just spectacular.
September 10, 2016
All in all, the Air China lounge doesn't have a lot going for it. If you're connecting it's worth heading there to use the showers. Otherwise, given the quality of F&B available in the terminal, I'd probably skip this lounge and go in search of some xiao long bao (Shanghai dumplings) in the main terminal area instead.
September 10, 2016
Overall this flight was fantastic. I ate well, drank my fill of Krug, rocked out, slept soundly and got to talk about planes with people who knew what I was talking about ?
The service was next level. Silly good. I felt unbelievably well looked after. I think that once you fly SQ F, it becomes very difficult to review other carriers' F in isolation. Make no mistake, this is the high water level, the benchmark, the apex of passenger service in the airline industry.We talk a lot on FT about aspirational products, if I ran an airline this would be my aspiration: deliver service as good as SQ - because it is the best, bar none.