For a First Class passenger this lounge doesn't necessarily feel like a huge compromise. I'd much rather spend time here than the dilapidated old Concorde Room in Terminal 5. Nevertheless, the a la carte food could do with some serious improvement and the spa seems like a bit of an afterthought.

The lounge is ok to pass a couple of hours. The decor is bright the staff are helpful, the coffee is decent and the wifi works well even when it's full. It sure as hell isn't worth paying $100 for though unless you have 4+ hours to kill.